Standard Shipping is 1-2 weeks (7-14 business days), depending on your location. Some items may arrive sooner than others, however, most fall within the 1-2 week delivery window. Please note shipping times are estimates. We cannot guarantee delivery times due to inclement weather, customs, and other factors outside of our control. *For the remote places, it might take a little longer Further information on shipping can be found here https://rapcrusher.com/pages/shipping COVID-19 Update: Please head over to our COVID-19 FAQs page here https://rapcrusher.com/pages/covid-19

We ship almost worldwide. Nonetheless, there is a small list of countries that we cannot accept deliveries to. This is mostly down to international embargoes or problems getting goods through customs. You will be notified if we’re unable to ship to a specific location.

It's possible that in some cases, your order may be subject to taxes. But as we have no control over these charges, we can’t tell you what the cost might be; customs policies and import taxes vary widely from country to country. If you're unsure, please check your home country's import tax policies. Our shipping covers delivery to you, but does not include local duties or taxes at the point of import; these are your responsibility as per our terms of service. We will include the necessary documents for customs/border control with your parcel, but your country's assessment of these documents, the time it takes and the import taxes charged are out of our control.

Orders are usually dispatched within 1 business day of payment of order. For some special items that are not available at that time, it might take longer to dispatch. Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Courier companies include DHL, FedEx, EMS International, UPS, USPS, and shipping couriers available in your country.

Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

We always try our best to deliver your order within our standard delivery times. Occasionally, delays can happen, which are often beyond our control. In this case, we will always try to inform you beforehand. If you didn’t receive the notification, please contact us so that we can conduct an investigation.

You can check the status of your order in three ways: Through the Shipping Confirmation email: Click on the track and trace number that you find in the Shipping Confirmation email. Track on our website Go to “Order Tracking” page on our website here https://track.rapcrusher.com/ *Please note that due to a large volume of data and continual updates, there may be minor delays in our tracking system compared to the real-time updates from the carrier. In these instances, please contact us at https://rapcrusher.com/pages/contact-us and leave your order number, or the email address used to place your order. We will get back to you with an update as soon as we can. Online on the courier’s website: Go to the track and trace section of the courier’s website, and fill in your track and trace number.

You will be notified by email with a tracking link from which you will be able to follow the progress of your shipment based on the latest updates made available by the shipping provider. If you have not received this email within this timeframe(7-14 business days), make sure to check the spam or junk folders in your email account sometimes the email may end up there. If you still can’t find it, kindly contact our Customer Service team for help!

We are able to help you correct the shipping address at any time before the order has been dispatched. Please contact us as soon as possible at https://rapcrusher.com/pages/contact-us However, we are unfortunately unable to update the shipping address once an order has been processed.In this case, you can try to contact the courier for advice and further assistance. That is because we cannot guarantee that the change in our system will be effective before the shipment takes place, and also to prevent possible fraud. We advise you to check and update the shipping details in your Rapcrusher account to avoid any future issues.If you make an order as a guest, please contact us for further assistance.

We understand that’s scary! Please try searching around your house, asking your family and neighbors first. Most of the time, an order is received by a family member and ends up forgotten about. If it still doesn't turn up, please kindly contact our Customer Care team for further assistance. https://rapcrusher.com/pages/contact-us

Depending on the product you ordered, we might ship from different shipping centers around the world. Our goal is to get you your order as fast as possible! Each item may have separate delivery dates. You will receive an email notification when each parcel is shipped If you realize that an item is missing from your order, please contact our Customer Service team immediately at https://rapcrusher.com/pages/contact-us. Our team will start an investigation with the courier. Since we might ask you for photos of the outer box including the printed label, please do not throw it away.

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched. If your shipment has been dispatched, we won't be able to update your order from our side anymore. Please contact the courier to request a destination change for your shipment upon the tracking number is available.

If you cannot find the answer to your question here, we recommend you to contact us here https://rapcrusher.com/pages/contact-us